Cookie policy
Last updated: 18 September 2026
1. In short
A cookie is a small text file that a website stores in your browser. gestionacademicaelena.es sets no cookie at all while you simply read it. A cookie appears only when you do something that needs one: put a course in the basket, ask us to remember your checkout details, or write in the chat.
We use no analytics and no advertising cookies. Because the only cookies on this site are technical ones and one that you switch on yourself, the site does not show a cookie banner.
2. The cookies we use
| Cookie | Type | What it does | When it is set | Duration |
|---|---|---|---|---|
PHPSESSID | Technical | Keeps your basket and the checkout form working from page to page. | Only when you use the basket | Session (deleted when you close the browser) |
buyer | Functional | Remembers your checkout details (name, email, billing address) for your next purchase. | Only if you tick "Remember my details" at checkout | 180 days, or until you click "Forget my details" on the checkout page |
supchat_v | Technical | Keeps your chat conversation, so you see our replies when you come back. | Only if you open the chat and write | 1 year |
supchat_k | Technical | Keeps our staff signed in to the support admin. | Only for our staff; visitors never receive it | 1 year |
All of these are first-party cookies, set by gestionacademicaelena.es itself. None of them is used to track you on other websites.
3. What we do not use
No analytics or statistics cookies, no advertising or retargeting cookies, no social-media pixels and no third-party cookies set through our pages.
4. External requests
To display the pages, your browser loads fonts from fonts.googleapis.com and fonts.gstatic.com, photos from images.pexels.com and the payment icons from cdn.jsdelivr.net. These requests do not set cookies from us, but they send your IP address and basic browser information to those servers, as every request on the internet does. More in the privacy policy.
When you go to pay, you leave our site for the page of our payment service provider, which applies its own cookie policy.
5. Controlling and deleting cookies
You can delete the buyer cookie at any time with the "Forget my details" link on the checkout page. You can also see and delete any of these cookies in your browser settings, or block them. If you block PHPSESSID, the basket and checkout will not work; if you block supchat_v, the chat will not keep your conversation.
6. Questions
For any question about cookies or your data, write to hola@gestionacademicaelena.es. How we handle personal data in general is explained in the privacy policy.